10 October 2023 · Telecom
The end of affiliation campaigns in telecom
Affiliation campaigns are declining as a way to promote digital services. Why, and which channels telecom providers can use instead, from STK push to content and community.
The digital advertising landscape has shifted, and telecommunications with it. One notable change is the decline of affiliation campaigns as a method to promote digital services. This article looks at the reasons and at the channels telecom providers can use instead.
The decline of affiliation campaigns
Affiliation campaigns have long been a staple of the digital marketing toolkit: partners in affiliate networks promote services in exchange for a commission on sales or leads. Several factors have reduced their effectiveness.
- Market saturation. The telecom market is saturated, and affiliates find it harder to generate unique value.
- Regulation. Tighter rules on data privacy and advertising standards make affiliation campaigns more complex and more exposed.
- Fraud and non-consensual opt-ins. Unsustainable growth pushed some affiliates to bend consent rules, which led to customer complaints and regulatory pushback.
- Complicated acquisition and diminishing returns. Consumers grow skeptical of promotional content, and the extra consent steps operators added to stop non-consensual opt-ins complicated the acquisition journey.
- Consumer behavior. A growing preference for authenticity and direct engagement from brands, which affiliate marketing often lacks.
Alternative channels
- STK-based push marketing. A technology already on every SIM, repurposed as a channel the operator owns: interactive push notifications that work on any handset, with no data and no balance. Aircast is Mobiera's SIM-vendor agnostic platform for it. Read more: /telecom/aircast
- Content marketing. Informative content that establishes expertise and builds trust: insights, tutorials, industry news, rather than direct promotion.
- Social media. A direct line to consumers for service, engagement and offers, in a more personal register.
- Influencer partnerships. Collaboration with individuals whose audience matches the operator's target market.
- Personalization and data-driven marketing. Campaigns built on customer preferences and behavior, which requires understanding both.
- Community. Forums, webinars and events that build belonging and loyalty.
Conclusion
The decline of affiliation campaigns is an opportunity to repurpose technologies operators already own and to adopt channels aligned with how consumers behave now. The future of telecom marketing belongs to the most relevant voice, not the loudest.
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Mobiera
Article first published on the previous mobiera.com; wording lightly edited.